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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? And Digg is an iconic brand, really amazing products in its time.

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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications or get help with a specific feature. Reduce customer churn due to friction. Good UX and navigability. FigJam’s knowledge base helps enhance its brand positioning. Product documentation.