Branding, Customer Communications, eBook and Systems Review

Mobile App Ratings Reflect Your Customer Relationships – Here’s How to Improve Them

Alchemer Mobile

FEBRUARY 20, 2020

And people are emotionally invested in brands. When you monitor emotion and measure sentiment, you try to gauge the tone, context, and feeling from customer actions. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action.

Feedback Software

Feedback Software Research Software User Testing Systems Review

Does live chat really work for marketing?

Intercom, Inc.

SEPTEMBER 18, 2019

Your potential customers see dozens, sometimes hundreds, of marketing messages every day and everywhere: on social media, on their phones, on billboards as they drive down the street. When a prospect is watching TV or running errands, they’re not thinking about what kind of software to buy for their business. It’s all about context.

Research Software

Research Software Marketing Customer Communications Data Visualization

Product Management Today

Mobile App Ratings Reflect Your Customer Relationships – Here’s How to Improve Them

Does live chat really work for marketing?

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