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Creating a Product Launch Training Program

ProductPlan

Give a serviceable demo of the basic product features and primary use cases. Support’s training must therefore delve into far more detail. In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference.

article thumbnail

Creating a Product Launch Training Program

ProductPlan

Give a serviceable demo of the basic product features and primary use cases. Support’s training must therefore delve into far more detail. In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. Multimedia content support. Training progress tracking and analytics. Supplemental live training options. Multi-language support and localization. Userpilot is the best for in-app training.