Userpilot

SEPTEMBER 2, 2022

Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Customization.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

ProductPlan

APRIL 5, 2022

Support’s training must therefore delve into far more detail. In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference. Over time, the most common support issues will have corresponding responses.

Product launches 59

Product launches Onboarding KPIs Feedback Software Research Software 59

ProductPlan

APRIL 5, 2022

Support’s training must therefore delve into far more detail. In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference. Over time, the most common support issues will have corresponding responses.

Product launches 52

Product launches Onboarding KPIs Feedback Software Research Software 52