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10 Real-Time Customer Engagement Techniques That Drive Loyalty and Retention

Userpilot

Offer self-service support with an in-app resource center to allow customers to find instant help. So why not get a Userpilot demo to learn to engage customers in real-time without coding? Event triggering enables you to construct flows that launch automatically when a specific event occurs. Offer self-service options.

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Turn Your Release Notes Into a Content Marketing Machine

Mind the Product

When you’re constructing your roadmap, you should already be thinking about how you want to bundle tasks into releases and how those releases are communicated to your users. In addition, we ask for an email address to access our online demo. This demo login alone brings us 15 to 20 new contacts every week. Did they buy?

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GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

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Userlane for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

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UserGuiding for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

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Userpilot for Customer Satisfaction: Features, Pricing, and Review

Userpilot

Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features. Self-help resource center : An intuitive self-service support that quickly guides users to solutions – reducing friction and providing timely assistance for a better user experience.

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Userpilot for Customer Experience: Features, Pricing, and Review

Userpilot

Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc. Userpilot gives you an eagle-eye view of the customer experience through user analytics, trend/funnel reports, and feedback collection through different types of surveys.