Intercom, Inc.

JANUARY 31, 2023

Robin Salimans, CTO at Luna “I say this about every new Intercom feature, but this time, I’m telling the truth – this could be my favorite! A number of our customers love this feature and have had great success with it so far: “Intercom’s new Expand feature is a game changer for me and my team at Kala Burdo Consulting. Great stuff!”

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

BrainMates

APRIL 30, 2018

A bright and brave cross functional team of panellists were on hand to tackle an imagined (but realistic) Product Management scenario. The panellists were: Mark Cohen, CTO at Domain. Clive Lam, Consultant Product Manager at Brainmates. Mark Cohen (CTO): I’m gonna start crossing over into product land.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

Business of Software Conference

MARCH 24, 2021

The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. In this talk, recorded online at BoS Conf Online USA, Jason talks about the conception, design and launch of Hey email.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40