Consulting Knowledge Base Outbound Positioning 
Intercom, Inc.
NOVEMBER 30, 2021
A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Integrated knowledge base. It includes: Live chat. Team Inbox.
Userpilot
APRIL 30, 2020
As for what product-led growth is, let’s consult OpenView —the team responsible for coining the term and ironing out its definition: “Product Led Growth (PLG) is a go-to-market strategy that relies on product usage as the primary driver of acquisition, conversion and expansion.”. Total Acquired Leads) / Product-Qualified Leads) * 100% .
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
APRIL 30, 2020
As for what product-led growth is, let’s consult OpenView —the team responsible for coining the term and ironing out its definition: “Product Led Growth (PLG) is a go-to-market strategy that relies on product usage as the primary driver of acquisition, conversion and expansion.”. Total Acquired Leads) / Product-Qualified Leads) * 100% .
Intercom, Inc.
APRIL 9, 2020
If they’re able to at least come to work and have an environment and a tone of positivity, of purpose, of comfort – where they know that they’re cared about, where they know that they have folks in their corner – they’ll rally behind the mission. So that’s been really nice.
Intercom, Inc.
MARCH 10, 2020
A customer experience that isn’t anchored on a single set of values will quickly start to feel fragmented – especially when team members can’t readily consult one another when issues come up. Along with metrics, our values will help the team keep a positive “business as usual” mindset. How do I know this? Help Center.
Expert insights. Personalized for you.
249 
Let's personalize your content