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A help center is an in-app self-serve support system designed to help customers solve their problems inside the product. Having an in-app help center enhances customersatisfaction since customers don’t have to rush to contact customer support.
As a business, we’re regularly trying new products and tools to help us with our softwaredevelopment. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot.
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