Gainsight
APRIL 2, 2021
Finally, for the main event, we asked the group to crowdsource a list of things that make Customer Success in the PLG world different. And CS teams then help close the feedback loop with enterprise clients, so they feel like the vendor is truly listening to their needs. Here are the top 6 insights: 1.
DISQO
JULY 5, 2018
They can’t wait for large-scale studies to be completed and so are left making decisions based on non-contextualized data from past reports at best or gut feelings at worst. And finding those are easier when you crowdsource that versus trying to talk to 10 or 20 people. appeared first on Feedback Loop.
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DISQO
JULY 5, 2018
They can’t wait for large-scale studies to be completed and so are left making decisions based on non-contextualized data from past reports at best or gut feelings at worst. And finding those are easier when you crowdsource that versus trying to talk to 10 or 20 people. appeared first on Feedback Loop.
Alchemer Mobile
FEBRUARY 2, 2021
IDENTIFY INFLUENCERS AND REPORTERS. ESTABLISH A FEEDBACK LOOP FOR YOUR APP. For best results, the feedback loop should be built into the app itself, not requiring testers to leave the app to open their email or give you a call. Are there any bloggers or journalists whose names keep coming up? PLAN A BETA RELEASE.
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