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As a business, we’re regularly trying new products and tools to help us with our softwaredevelopment. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. A big time saver for many teams.
Alex Yang: For those of you who are wondering why you just got Rick-rolled, Elpie and I decided to crowdsource our walk on song from our team. Alex Yang: The company where we work builds technology to fight global poverty. Our current product is a biometric fingerprint scanner paired with an Android app.
If the team members are not yet involved in user research, for example, by running user interviews themselves, 5-min lightning talks from colleagues working in sales, customer care, or UX provide an excellent opportunity to get a better understanding of our customers’ needs and the market-place. Our tool of choice is the persona canvas.
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