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By comparison, the next-highest was telecommunications, at 37%, with other sectors generally lower. In the UK, Lloyds Bank and HSBC also enhanced their AI chat assistants in 2024, with HSBC launching an AI-powered customer support chat on its mobile app to complement phone service (especially valuable as branch networks contract).
Should the organization work with an outside consulting company (e.g. In other cases, they might have to contract it out. Technological considerations must include the collection and use of data. Similarly, functions in Sales and R&D also require a conscious determination. low-cost design centers in India, Vietnam, Ukraine).
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