Mixpanel

FEBRUARY 16, 2024

You may understand the technical nuances of the problems you’re solving or the general trends in your market, but if you can’t truly empathize with the people experiencing those problems, you’ll build a sub-optimal product. When you’re deep in product development, it can be surprisingly easy to overlook who you’re making your product for.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Usersnap

JANUARY 12, 2022

Data can help reveal trends in the market and within the company, which can help a CPO make revenue forecasts. Accurate revenue forecasts can help the CPO and other chief officers make business decisions with confidence. Leadership. Chief Product Officer vs. Chief Technology Officer.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Business of Software Conference

MARCH 11, 2020

Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. DC : Yeah an engineer, software engineer and then yes. It has a lot around servant leadership about focus on the customer and what have you.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52