Intercom, Inc.

NOVEMBER 24, 2020

Occasionally, more complex queries will need to be investigated by multiple teams within the company, and a product fix may need to be tested and implemented. Balancing technology with a personal touch. In the world of customer support, solutions to problems aren’t always immediate.

Feedback Software 118

Feedback Software Customer Experience User Testing Technical Review 118

Mironov Consulting

DECEMBER 31, 2017

Remember that outbound marketing teams are focused on generating interest among customers at the top of the funnel and in the renewal cycle. ” It’s a rare executive who doesn’t push her/his VP Engineering or CTO hard on productivity, hiring ramps and fanciful notions about increased commitments leading to better outcomes.

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Intercom, Inc.

JULY 9, 2020

Atlassian does not have an outbound sales team. It’s the idea that a product is instead of being sold tops-down, say you will sell to a CTO or a CFO or whoever on the C-suite, it is bottoms-up as in a developer would bring in an Atlassian product like Jira, and would use that. Kevin: Yeah, that’s true.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199