Remove Customer Satisfaction Remove Looker Remove Naming Remove Systems Review
article thumbnail

How I PM: Andrew Wynn, Product Manager at Looker and formerly Instacart

Amplitude

Current Company : Looker. Since the time of writing, Andrew has left Looker to start his own company. After a little over 3 years, I wanted to try my hand at SaaS enterprise products to learn about the differences between B2B and B2C, which brought me to Looker in July of 2017. Don’t rely on anybody else to get your data.”.

article thumbnail

The Best Customer Feedback Analysis Guide in 2021

Usersnap

It’s your call to action to go from lousy product experience, customer frustration, and alarming churn rates to outstanding product experience, customer delight, and retention (retention, retention). In this case, such feedback tells you everything you need to know about customer satisfaction levels and overall experience.