Amplitude
NOVEMBER 2, 2018
Current Company : Looker. Since the time of writing, Andrew has left Looker to start his own company. After a little over 3 years, I wanted to try my hand at SaaS enterprise products to learn about the differences between B2B and B2C, which brought me to Looker in July of 2017. Don’t rely on anybody else to get your data.”.
Userpilot
NOVEMBER 14, 2023
The main challenges of implementing omnichannel analytics involve data integration , complex customer journeys, cross-channel attribution, data privacy and security, and information overload leading to analysis paralysis. For example, your goal may be to increase customer satisfaction and your metrics – CSAT and NPS.
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UX Planet
JANUARY 23, 2024
Usually, you would choose your company name as the account name if you have multiple websites (properties). With the help of Google Analytics 4, designers can gain valuable insights into user behavior and make data-driven decisions. It provides valuable insights that can help improve the user experience and boost engagement.
Userpilot
MAY 22, 2023
Event analytics is the most straightforward way to track user behavior on websites, as well as web and mobile apps. When tracking user behavior on different platforms, it’s important to be consistent. For example, all names referring to the same event should be exact regardless of the platform. Heatmaps in Userpilot.
Usersnap
AUGUST 20, 2021
It’s your call to action to go from lousy product experience, customer frustration, and alarming churn rates to outstanding product experience, customer delight, and retention (retention, retention). In this case, such feedback tells you everything you need to know about customer satisfaction levels and overall experience.
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