UX Planet

JANUARY 23, 2024

As a UX designer or someone who is running an online business, using Google Analytics 4 can help you understand how visitors interact with your website, identify user segments, and optimize the user experience. Setting up Google Analytics 4 involves creating a property and implementing the tracking code.

Data Visualization 82

Data Visualization Analytic Tools User Testing UX 82

Userpilot

NOVEMBER 14, 2023

The main challenges of implementing omnichannel analytics involve data integration , complex customer journeys, cross-channel attribution, data privacy and security, and information overload leading to analysis paralysis. For example, your goal may be to increase customer satisfaction and your metrics – CSAT and NPS.

Analytic Tools 95

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 95

Userpilot

MAY 22, 2023

When tracking user behavior on different platforms, it’s important to be consistent. For example, all names referring to the same event should be exact regardless of the platform. Heatmaps are a quick way to visualize user engagement with the features and elements of the UI. How does cross-platform tracking work?

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84