Remove Customer Satisfaction Remove Messaging Remove Software Improvement Remove Training
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9 Best Onboarding Platforms for SaaS Companies

Userpilot

Specializing in guided customer onboarding experiences, WalkMe streamlines user interactions across applications with interactive guides and checklists, though its analytics features are somewhat limited. Its application isn’t limited to customer onboarding. User segmentation for targeted messaging. Knowledge base.

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How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

Unlike for major hardware, there is no perfectly accurate software spec. It’s impossible to completely describe every data validation check, option, logical branch, dialog box, pixel placement, error message and workflow without duplicating the code itself. And building out a fully working feature means spending real money.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. In this article, we’ll look at various customer training tools available on the market. What are the benefits of using customer training software?