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Retention Manager Salary [+ Resources to Advance]

Userpilot

TL;DR This is a business professional who focuses on keeping existing clients happy and doing business with the company. They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Let’s get started! Book a demo to see it in action!

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15 Winning Customer Retention Examples to Power Up Your Strategy

Userpilot

In this article, we handpicked retention examples from some of the most successful SaaS companies in the world. You’ll also learn how to use customer retention software to maximize your retention game. Grammarly collects customer data by allowing them to select their writing goals. Why is customer retention so important?

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Catch up with New at Intercom, our fall product launch event

Intercom, Inc.

The industry landscape is changing, the prospects of a global recession are ever-present, and everyone is struggling to get leaner, reduce costs, increase efficiency, and increase customer satisfaction and retention. Now more than ever, businesses need to build strong, long-lasting relationships with their customers to thrive.

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Skyrocketing Your Product Growth in 2021: The Ultimate Guide

Userpilot

It’s how companies like Slack, Notion, Calendly, and Loom have achieved such viral growth. But isn’t that what all companies do? The evolution of product-led growth has come about as a result of a shift in the buying process at companies whereby non-C-suite employees have more say in buying decisions. Not exactly.

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Spotlight on ServiceChannel: Lessons As They Garner A 50% NPS Response Rate

Gainsight

Recently, our Chief Customer Officer, Ashvin Vaidyanathan , met with Mike Rivisto , Senior Vice President, Customer Success, and Services at ServiceChannel along with their Senior Director of Customer Success, Jessica Countess. Their platform, like Gainsight, is a business-impacting tool for their clients.

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The 9 Best Customer Engagement Software for 2021

Userpilot

Looking for customer engagement software? Today we’re walking you through the best customer engagement software solutions for SaaS in 2021 based on four main criteria: user analytics & tracking features. user segmentation. customer engagement automation. and third party integrations.

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What Is The Business Value Of Design?

UX Studio: Product Management

The McKinsey & Company international consulting firm conducted one of the largest worldwide studies ever to measure revenues and shareholder returns related to good design culture in companies. Read the full report here. Read the full report here. McKinsey tracked 300 companies for more than five years.