Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. Looker, and other tools like it, are often deployed with good intent. Due to their complexity, BI tools often require a data expert for deployment and active use.

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Technical Review 103

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. Welcome <insert name> We are thrilled to have you join the <insert name> team! Goals: Complete any required onboarding, including training.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Usersnap

AUGUST 20, 2021

You can easily write out a generic understanding of what you see in your customer feedback software. An NPS survey looks like this: “How likely are you to recommend [company or product name] to others?”. Public Reviews. Most people look at online reviews before deciding to become your customer.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. But boy is it powerful.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223