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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

Userpilot

Offer contextual help with tooltips to improve customer experience One way to offer proactive help is by triggering contextual in-app messages to provide targeted assistance and improve the customer experience. For example, Calendly congratulates users who complete a crucial first task with a celebratory message and confetti.

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Closed-Loop Analytics for SaaS: How to Bridge the Data Gap

Userpilot

Closed-loop analytics data help you align your platform’s messaging and marketing campaigns with the customers you reach out to or traffic that comes into your website. Userpilot ’s in-app analytics dashboard. Every department in a SaaS company should be aligned with ongoing marketing campaigns and active sales funnels.