Userpilot

NOVEMBER 17, 2022

By adding delight to the product, you increase product stickiness and enhance customer satisfaction. This happens because users find interactions with the product rewarding. Delightful products are also full of personality, so users develop human-like relationships with them. First, they satisfy real user needs.

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98

Product Talk

DECEMBER 6, 2023

Why does the outcome focus on business value and not customer value? Why can’t you just generate opportunities from what you know about your customers? Can you create opportunities from sales conversations, support tickets, feature requests, or behavioral analytics? What if you are being asked to deliver more than one outcome?

Data Visualization 280

Data Visualization Product Research Analytic Tools Research Software 280

Userpilot

SEPTEMBER 4, 2023

At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. This supports premium pricing and customer loyalty.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

SEPTEMBER 4, 2023

At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. This supports premium pricing and customer loyalty.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Product Talk

JULY 8, 2020

As you collect customers’ stories, you are going to hear about countless needs, pain points, and desires. Our customers’ stories are rife with gaps between what they expect and how the world works. Each gap represents an opportunity to serve your customer. But our job is not to address every customer opportunity.

User Friction 342

User Friction Customer Experience Product Research Data Visualization 342

Userpilot

OCTOBER 11, 2022

A product vision statement describes the product vision to the internal and external stakeholders and customers. Best product vision examples focus on delivering value , are clear, and inspire the team and customers. As you get more data, you are able to narrow down your focus. Product vision development takes a few iterations.

Vision 111

Vision Analytic Tools Data Visualization Reporting Tools 111

Userpilot

NOVEMBER 11, 2020

DAUs/MAUs – Flow Analytics – Pirate Metrics – Time To First Value – Usage Analytics. New User Onboarding Terminology. Account Attributes are descriptive data (or metadata) associated with a record or user profile. An Activated user is one who has realized First Value from your service.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126