Userpilot

JULY 15, 2022

The difference between macro and micro-conversions is that macro conversions define your primary goals, and micro-conversions are small steps users take to fulfill the primary goal. Downloading an ebook. Micro-conversions help you understand user behavior and activities. A few of these could be: Signing up for a newsletter.

Customer Experience 98

Customer Experience Customer Feedback Data Visualization User Testing 98

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Userpilot

JULY 26, 2022

SaaS businesses tend to have heterogeneous customer bases, which means you will probably have customers with different needs. Therefore, you should set different, specific goals for them inside your product and segment them to better understand their needs. A goal is like a milestone that you want your customers to reach.

Customer Feedback 98

Customer Feedback Customer Experience User Testing Feedback Software 98