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5 Best Practices for Gathering Customer Feedback in 2018

Pragmatic Marketing

Many receive a reply if the functionality or a work-around already exists, and all ideas are categorized and updated to reflect their status. This is an integrated approach—idea management is woven into our product roadmapping process. So we use our own ideas portal for this. That is our goal for being responsive.

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11 Types of Product Managers for SaaS Companies

Userpilot

Irrespective of the type, all product managers must have some common key skills, like strategic thinking, leadership, and customer empathy. There are different seniority levels of product managers, spanning from entry-level positions to executive ones. Who is a product manager? Developing and prioritizing ideas.