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Voice of Customer: Why VoC should lead your product development process

Usersnap

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Should the Voice of Customer influence product development? You may have realized how customer feedback has become a huge focus in recent years.

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To reinvent healthcare, Cambia first reinvented itself: How they built a culture of innovation

DISQO

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. In order to change the culture, we needed a dedicated team, but the team had to be both coaches and players,” says Max. They couldn’t just be innovation cheerleaders.

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article thumbnail

To reinvent healthcare, Cambia first reinvented itself: How they built a culture of innovation

DISQO

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. In order to change the culture, we needed a dedicated team, but the team had to be both coaches and players,” says Max. They couldn’t just be innovation cheerleaders.

article thumbnail

To reinvent healthcare, Cambia first reinvented itself: How they built a culture of innovation

DISQO

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. In order to change the culture, we needed a dedicated team, but the team had to be both coaches and players,” says Max. They couldn’t just be innovation cheerleaders.