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13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

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Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

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Appcues for Customer Experience: Features, Pricing, and Review

Userpilot

TL;DR Appcues is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

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Whatfix vs Apty vs Userpilot – Which is Best for Your SaaS?

Userpilot

However, the platform is buggy and the analytical features are limited. Whatfix dashboard Whatfix is one of the top digital adoption platforms around and a driver of innovation in this space. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance.

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UserGuiding vs Spekit – Which Is Better for Interactive User Guides?

Userpilot

Look out for these must-have features; a good range of UI patterns, customization, segmentation , and product usage analytics. With UserGuiding, you can offer in-app guidance, add different onboarding UX elements, and create in-app resource centers. Administrator in Computer Software Is UserGuiding the right fit for your business?

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Appcues vs Spekit: Which Is Better for Interactive User Guides?

Userpilot

Must-have features for building no-code interactive user guides include a good range of UI patterns , customization and segmentation options, and minimum product usage analytics. However, limited UI patterns are offered for creating interactive walkthroughs (modals and tooltips ) and performance issues have been reported.

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Whatfix vs Apty: Which is Better for Customer Feedback?

Userpilot

The tool should support multiple forms of micro surveys , have customization capabilities, support feedback analytics and response monitoring, as well as 3rd party integrations. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.