Remove Download Remove Messaging Remove Onboarding KPIs Remove Technical Review
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Successful Tech-Touch Onboarding In Three Steps With Gainsight PX

Gainsight

The onboarding process is a critical predictor of a customer’s success and an essential element for avoiding churn. So imagine, if you will, a product-onboarding process for every new customer that’s intuitive, efficient, and easy to scale. In short, it would be an onboarding game-changer. Onboarding workflow.

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Functional Roles of Customer Success

Gainsight

They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Sales relies on CSMs for opportunities, Marketing looks for customer advocates and helpful messaging to produce and attract more customers. Customer Onboarding. Customer Training.

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How 2 hyper-growth companies are using Mixpanel to power and improve their data operations

Mixpanel

We spoke to two leaders at growing digital companies about how integrating data-informed practices into their operations, including mature product analytics with a platform like Mixpanel, can lead to success. Using product analytics to power smart, lean growth at Immobiliare. Paolo Sabatinelli, Chief Product Officer at Immobiliare.

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Heap vs Pendo: Which is the Superior Product Analytics Tool?

Userpilot

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Let's jump right into it!

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Engaged users are receiving repeated value in your SaaS leading to increased product adoption, retention, and more revenue. Personalized onboarding can reduce churn by keeping users highly engaged. This helps your potential users determine quickly if your product is the right fit for their needs. Source: Premio.io.

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5 Questions Indicative Helps Gaming Marketers Answer

Indicative

One of the driving forces is the speed of growth in the sector, especially due to COVID-19’s shelter-in-place measures. If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. year-over-year growth in 2020.

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How Behavioral Cohorts Unlock the Customer Lifecycle

Amplitude

If all users of your audience were exactly alike, your customer lifecycle and tech stack would be simple: . You’d only need to build one set of features to solve their problems. Sadly, this isn’t the case—so your users will invariably find and engage with your product for a variety of reasons, and from a variety of different sources.