Gocious Blog

MAY 22, 2025

Successful manufacturers stay ahead of the market by delivering what their customers want before they even ask for it. How do they do it? They listen to their customers, collect valuable insights, and integrate these signals into their product roadmaps. This knowledge allows companies to innovate with confidence, guided by real-time insights.

Software Improvement 52

Software Improvement Roadmap Customer Feedback Customer Experience 52

Lenny Rachitsky

MAY 22, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs Paragon —Ship every SaaS integration your customers want Vanta —Automate compliance. Simplify security. Mayur Kamat is the chief product officer at N26—a $9 billion neobank serving over 7 million customers in 25 countries—where he leads product, design, data, and research.

Product Research 77

Product Research Data Visualization Research Software Feedback Software 77

Gainsight

MAY 22, 2025

Everything in life is better when its shared. Our favorite activities are made better by the people who participate in them with us. It makes sense, then, that the community around products and services can make a significant impact on retention and usage. If there is always someone available to help us troubleshoot or collaborate with, our human instinct is to keep coming back to that place and those people.

Customer Experience 52

Customer Experience Strategy Weak Development Team Demo 52