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Creating a Product Launch Training Program

ProductPlan

They’re on the front lines fielding messages from customers trying to use the product to achieve their own goals. Support’s training must therefore delve into far more detail. In this case, the WHY takes a backseat to the WHAT and HOW of your product. Strategic Partners Can Evangelize Your New Product.

article thumbnail

Creating a Product Launch Training Program

ProductPlan

They’re on the front lines fielding messages from customers trying to use the product to achieve their own goals. Support’s training must therefore delve into far more detail. In this case, the WHY takes a backseat to the WHAT and HOW of your product. Strategic Partners Can Evangelize Your New Product.

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

Using product analytics and personas , product managers can furnish sales with the optimal customer profiles for active and engaged users. The post A Product Manager’s Guide to Building Customer Loyalty appeared first on.