Userpilot

JANUARY 20, 2024

Extensive Third-party Integrations : While Userlane offers some key integrations if your business heavily relies on a diverse range of third-party tools and you need a seamless, in-depth integration for all of them, you might want to explore platforms like Pendo or Mixpanel that offer broader integration ecosystems.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. GainsightPX’s self service support As a product adoption platform, GainsightPX lets you integrate self-service support into your product.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 25, 2024

The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. You can monitor the performance of tooltips in the Analytics section. It’s also possible to export the analytics data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

The Product Coalition

APRIL 25, 2022

You can’t use them to present to stakeholders, and they’re a nightmare for collaboration. As the name implies, Field is a yet-to-be publically released product management software that helps product teams map out their ideas and development. We are fans of their “Collect, Explore, Present” concept.

Analytic Tools 156

Analytic Tools Data Visualization Feedback Software Research Software 156

Userpilot

JANUARY 20, 2024

Extensive Third-party Integrations : While Userlane offers some key integrations if your business heavily relies on a diverse range of third-party tools and you need a seamless, in-depth integration for all of them, you might want to explore platforms like Pendo or Mixpanel that offer broader integration ecosystems.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

Business of Software Conference

JUNE 5, 2019

And he figured that the best way to do that was use these new things called computers that had just come out and use them as a means of amplifying human intelligence, to increase human collaboration. He called the system the on-line system which proves he’s a great engineer, cause that’s a dumb name. We were struggling.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Userpilot

SEPTEMBER 22, 2023

Feature analytics dashboards like heatmaps – to see how often users engage with different features. You can also embed your flows inside checklists, but you’ll need to upgrade to the Growth plan ($879/mo, annually) as the Essentials plan doesn’t support checklists. A/B test for higher adoption rates.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

User analytics : Effective user analytics features provide data on user behavior – revealing user activities, popular features, and potential drop-offs in the customer journey. To trigger your interactive walkthrough when an event occurs, you’ll need to ask for a custom quote for the Enterprise plan.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

OCTOBER 14, 2020

For some high-ACV enterprise products, that approach still works. Not with self-serve, product led SaaS businesses with a lower ARPU though. Too closely tied up in people’s minds with the kind of 100-slide presentation you used to be forced to sit through before you were actually allowed to start using a new tool.

Research Software 98

Research Software Customer Experience User Testing Embedded Analytics 98

Userpilot

MAY 12, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Interested in driving product growth without coding?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 19, 2023

TL;DR Intercom is a good choice for customer experience and it comes with features such as user segmentation, interactive user guides, in-app support, and self service support. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

APRIL 30, 2024

Most of these stem from limitations to the… Limited UI patterns : Salesforce lacks in-app message types present in other tools such as banners, modals , and hotspots. It allows you to embed images and videos , and to provide longer step-by-step directions to guide users through more complicated tasks.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

Business of Software Conference

FEBRUARY 10, 2020

It’s funny, Mark, when I was talking to this presentation, I could talk about all those slides except this one. We actually started out in the work in the strictly enterprise software. How many what would you guess the number of no’s I got before I got our first enterprise contract? The Hardest Day. Mark Littlewood : Zero.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Userpilot

FEBRUARY 27, 2023

Self-service automated help allows users to access assistance and guidance on their own terms – whenever and wherever they want. Pendo is a product adoption platform that offers advanced analytics. Appcues offers basic analytics and allows you to design a wide range of in-app experiences. Celebration modal.

Onboarding KPIs 105

Onboarding KPIs User Testing Customer Experience Customer Feedback 105