Remove Embedded Analytics Remove Generative AI Remove Guidelines
article thumbnail

Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

We examine both quantitative gains — such as higher customer satisfaction scores, rising self-service usage and digital adoption rates — and qualitative developments, including more personalized services, smarter virtual assistants and greater accessibility in digital banking. Almost every bank is at least planning for GenAI.

article thumbnail

Strategic Foresight: An Edge Product Teams Need Now

BrainMates

Consider the generative AI revolution: in under two years, entire product categories, from content generation to software development tooling, are being reshaped. Teams that had explored scenarios around AI-human collaboration were better positioned to respond with new offerings and responsible guidelines.