Remove Embedded Analytics Remove Naming Remove Presentation Remove Reporting Tools
article thumbnail

Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. The right in-app engagement software will help you to increase in-app user engagement.

article thumbnail

Aha Moment: The Ultimate Guide for Product Managers (+Examples)

Userpilot

The Aha moment can happen before users even sign up for the tool, like in Loom or Zoom, or quite late afterward, like in Slack. Friction can slow users down or stop them from experiencing the Aha moment, so use analytics tools like funnel analysis to identify and remove it from the user journey. That’s where the Aha moment is.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dark Funnel in SaaS: How To Confront Dark Funnel and Make It Work for You?

Userpilot

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools. G2 Product reviews platform.

article thumbnail

How to Build a Conversion Path: Step-by-Step Process

Userpilot

Userpilot is a product growth platform. Prioritize middle- and bottom-of-the-funnel content, presenting your product as a solution to specific problems relevant to a particular user persona. Embed videos. It also includes case studies illustrating the benefits of the tool. Book the demo to find out more!

article thumbnail

How to Collect and Manage Feature Requests in SaaS

Userpilot

Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. identify which requests you can tackle first using product analytics and segmentation. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. Bug fixes requests.

article thumbnail

Churn Rate vs Retention Rate: Formulas, Benchmarks and Ways to Improve

Userpilot

There are several ways you can gather and analyze churn and retention data; through methods such as cohort analysis , retention tables, path analysis , and feedback tools. An increasing customer churn rate is a sign of a flawed product or service that is leaving customers dissatisfied. This means aiming for 0% churn and 100% retention.

article thumbnail

GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!