Mind the Product

DECEMBER 29, 2016

Suzie’s post both educates and entertains and is full of practical advice and, as Suzie says, its point is “to empower you and inform you about technical practices that are meant to be business-relevant”. It was a day full of inspiring and entertaining talks from product leaders, so there was much to absorb and learn.

Technical Cofounder 109

Technical Cofounder Data Visualization Feedback Software User Testing 109

Mixpanel

APRIL 7, 2022

This is why, especially in today’s competitive app market, user friction must be a top priority if you want your product to succeed. Perhaps the name of the feature is confusing, or the UI doesn’t resonate. Gamification is not just for games and entertainment-focused apps. Examples of user friction.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59

Andrew Chen

DECEMBER 1, 2021

It’s a form of entertainment.[^1]. I’ve seen the difficulty of managing the hard side for rideshare first-hand, where drivers are the ones selling their time and effort in the market. For Uber, in any given market, so-called “Power Drivers” constitute 20% of the supply but create 60% of the trips. Nights and weekends.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95