Andrew Chen

DECEMBER 1, 2021

And the men got more replies too, so that it didn’t feel like it was devolving into a copy-paste messaging exercise. Jahan Khanna, cofounder/CTO of Sidecar spoke of its origin: It was obvious that letting anyone sign up to a driver would be a big deal. This ensured women got fewer messages, and hopefully more of the right ones.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

Andrew Chen

MAY 28, 2019

From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. The industry has not standardized around what defines a download or listen.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. The industry has not standardized around what defines a download or listen.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40