PMLesson's Ace the PM Interview

MAY 14, 2022

We sat down with solutions architect interviewers from some of the top tech companies including Amazon, Salesforce, Dropbox, and more to clarify what's actually asked in the solutions architect interview and how to prepare. What are the tradeoffs? How would you explain what an API is to a non-technical customer?

Research Software 52

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Userpilot

NOVEMBER 30, 2022

Here are some of the best practices to keep in mind when designing a customer service knowledge base: Make sure your knowledge base is discoverable by placing links pointing to it on your website and product’s user interface. What is a customer service knowledge base? What are the benefits of creating a customer service knowledge base?

Feedback Software 93

Feedback Software Analytic Tools Reporting Tools Data Visualization 93

PMLesson's Ace the PM Interview

MAY 6, 2022

We sat down with security and cybersecurity engineers from some of the top tech companies including Google, Meta, Amazon, and more to clarify what's actually asked in the security engineer interview and how to prepare. What's the difference between hashing, encryption, and encoding? Read our guide to encryption here.

Engineering 52

Engineering Software Review Technical Review Research Software 52