Handbook Technical Advisors Testing Vision 
Mind the Product
JANUARY 10, 2017
Write a Handbook. This should not be confused with technical documentation. For a complete handbook on how to use a certain software product we use Wikipedia’s open source MediaWiki to create our own company Wiki as a knowledge base accessible to anyone within the company. Documentation Powers.
Gainsight
NOVEMBER 23, 2020
Finally, GitLab is a “handbook-first” company with a company-wide commitment to clear documentation and transparency – not only within the company but publicly. Customer Success Vision + Priorities . Configure Gainsight – Caitlin owns set up and testing within Gainsight. Operational reporting. Systems enablement.
Expert insights. Personalized for you.
84 
Let's personalize your content