What’s the Difference Between Product-Centric and Customer-Centric
ProductPlan
MARCH 3, 2022
By creating markets versus chasing them, they position themselves as early leaders in new spaces. Creating happy customers and keeping them happy is the entire focus for the product team and the company. The need to try shoes on makes eCommerce seem like a poor fit for footwear, but Zappos cracked the code.
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