The One Thing Billionaire Frank Slootman Got Wrong
Gainsight
OCTOBER 21, 2022
Yes, Frank Slootman , the GOAT of enterprise software CEOs, having run Data Domain, ServiceNow, and now Snowflake , was my kryptonite! product, support, etc.—rather if your product is riddled with issues that keep it from getting deployed that should be solved by your products people, support and engineering. Let me explain.
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