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Technical Review: A Trusted Look Under the Hood

TechEmpower - Product Management

Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. And unless they have a tech background, they can’t look under the hood themselves. The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective.

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What is NPS & How to Increase It? + Benchmark Report 2024

Userpilot

According to our latest NPS benchmark report, the average NPS in SaaS is 35.7. According to our benchmark report that pulled data from 229 B2B SaaS companies, the average NPS is 35.7, While the lower scores in Healthcare and AI & ML may be due to regulatory complexities and unmet expectations. while the median NPS is 39.

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Sales Technology: 3 Trends You Need to Know

Intercom, Inc.

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies. Below, we take a closer look at the top three trends in the sales tech landscape to consider when choosing the right software for your sales organization.

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Userpilot Pricing In-Depth Review For 2024

Userpilot

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. The Starter plan only gets trend reports and access to analytics dashboards. The higher plans have access to funnel, path, and cohort table reports. Product analytics.

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Innovation Systems: Advancing Practices to Create New Value

As technology transforms the global business landscape, companies need to examine and update their internal processes for innovation to keep pace.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. ” Stay ahead of the customer engagement curve in 2022: Get the full report. But they’re facing big barriers.