Userpilot

MAY 13, 2024

When it comes to product management, you need to look at different SaaS dashboard examples to see what kind of product analytics you can measure, and how. So what are the most important types of dashboards and which ones are the best for you? A SaaS (software-as-a-service) dashboard is a centralized interface within your app.

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Userpilot

MAY 8, 2024

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Populate your dashboard with up to 30 reports.

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Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. This guide will walk you through what it is, why you need one, and how to build your very own dashboard. TL;DR A SaaS dashboard can be used to track important metrics and key performance indicators.

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Userpilot

NOVEMBER 7, 2024

Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success. Reporting and dashboards for outcome tracking. Reporting and dashboards. Custom dashboards.

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Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. This helps youdig deeper until you uncover the final insight that’s worth reporting and acting on. So eventually everyone on the product team has a great grasp of their data reporting.

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Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? What is a new user activation dashboard? moment ," impacting user retention and satisfaction.

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Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Steps to measure adoption using a comprehensive dashboard. Build your dashboard or use a template.

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Userpilot

NOVEMBER 17, 2024

You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. Inaction : Despite collecting user behavior data and building detailed reports , teams struggle to take meaningful action. But soon enough, there comes a point where it’s just one dashboard too many.

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Userpilot

NOVEMBER 29, 2023

Performance reporting is essential for product and project managers to make data-driven decisions. In this article, we explore: What performance reporting is Why it is important What to include in a performance report How to create performance reports The best analytics tools for performance reporting Let’s get right to it!

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Data Visualization Reporting Tools Analytic Tools Feedback Software 105

The Product Coalition

MARCH 13, 2023

Marketing leader, Justin Norris shares recommendations for how to produce valuable reporting for stakeholders. Let’s say in this case, the digital product is a report. When a stakeholder requests a report, whether they tell you this or not, they made the request so they can get something done. Finalize report and launch.

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Userpilot

MARCH 17, 2024

Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more.

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Userpilot

JULY 14, 2024

That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. Companies analyzed in the Product Metrics Benchmark Report by industry. The average activation rate across the companies we studied for our SaaS Product Metrics Benchmark Report was 37.5. Book the demo!

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Data Visualization Reporting Tools Customer Experience Customer Feedback 105

Userpilot

NOVEMBER 14, 2023

Reporting vs. analytics – which should you choose for your business? While a growing number of businesses are increasingly adopting reporting and analytics , the difference between both terms can be confusing. Essentially, reports communicate information, while analytics provide context and insight. What is data reporting?

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Piyanka Jain

SEPTEMBER 18, 2020

For the past decade, in nearly every conference, the #1 problem cited by analysts and their managers has been the same: their team built the best possible model (read: analysis, dashboard, report, predictive model) but people are not using it. Why are they requesting that dashboard, analysis, or model? So don’t build it.

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The Product Manager Coach Blog

FEBRUARY 4, 2025

Even more startling, product managers reported spending 45% less time on strategy than theyd like in 2023. A 2022 Product Excellence Report revealed that only 36% of PMs are confident their products and features consistently meet customer expectations. Building Confidence Amid Uncertainty The challenges extend beyond logistics.

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Intercom, Inc.

AUGUST 12, 2020

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. Sophisticated reporting for valuable insights. More knowledge brings more power with advanced reporting.

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Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Alchemer Mobile

NOVEMBER 22, 2024

Notably, 80% of customers say it’s quick and easy to implement, and 92% report that their ROI met or exceeded expectations. Survey & Engagement Insights : Access detailed reports on how customers responded to surveys and interacted with prompts to measure engagement and sentiment.

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Feedback Software User Testing Research Software Customer Feedback 130

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

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Data Visualization Research Software Feedback Software Reporting Tools 98

Reveal

DECEMBER 23, 2024

Industry Stat: 57% of companies report significant improvements in product performance after adopting product analytics. Real-World Example If product analytics shows a high abandonment rate during a workflow, you might embed a dashboard or visualization that makes the workflow clearer. Why Is Product Analytics Important?

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Data Visualization Embedded Analytics Analytic Tools Feedback Software 64

Sachin Rekhi

FEBRUARY 16, 2020

Execution: Metrics Dashboards. Product managers are responsible for continually assessing, reporting on, and deriving insights from the health of their product and metrics are one of the primary ways of doing so. Too many metrics as well as too few metrics are both challenges that can make dashboards ineffectual.

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Userpilot

MARCH 9, 2025

In action, customer research in SaaS could look something like examining support tickets to uncover recurring issues or feature requests , like consistent asks for better reporting features. E.g., to capture audience reactions to a new reporting feature and see whether users are clear on its functionality. The short answer: yes.

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Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

FEBRUARY 25, 2025

Engineers can see the exact conditions that trigger issues: Instead of relying on vague bug reports, engineers can watch sessions where users encounter errors, complete with console logs and network data. Users prefer manual reporting because they don’t trust the AI’s data interpretation.

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Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

NOVEMBER 29, 2024

Pinpoint bug locations by linking user sessions to bug reports or customer tickets. The lowest price reported by users I came across was $247 a month for 75k sessions and 2 months of data history. Other analytics features, like funnels , custom dashboards, page flow analytics, segmentation, or trends, are available as add-ons.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 4, 2025

Autocapture events dashboard in Userpilot. Custom dashboards: Custom dashboards help you gather crucial metricslike average session duration, recurring revenue, or funnel conversions all in one place. Build and view custom dashboards in Userpilot. Example of DebugBears dashboard. Example of Datadogs dashboard.

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Data Visualization Analytic Tools Research Software Feedback Software 52

Alchemer Mobile

FEBRUARY 2, 2021

IDENTIFY INFLUENCERS AND REPORTERS. DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. This performance dashboard lays out all of your metrics in one place to keep you both goal-oriented and accountable to your success metrics. CONTINUE TO ADD TO YOUR PERFORMANCE DASHBOARD.

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Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

NOVEMBER 14, 2024

For example, the lowest plan of an analytics tool may offer only basic reports, like funnels , while more advanced ones, like attribution analysis, could be included in the higher plans. Well, you can easily track the metrics from one of Userpilot’s analytics dashboards. Expansion Revenue & Upgrades dashboard in Userpilot.

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Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Folding Burritos

JANUARY 25, 2018

Or perhaps we’re reaching out to other teams to ask questions like: “Which bugs have been reported this week?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. How’s that KPI doing?”.

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Data Visualization Product Research Feedback Software Reporting Tools 347

Userpilot

FEBRUARY 13, 2025

For example, when launching a new feature, the right data visualization tool will let you track user interactions through a funnel report. Communicate findings effectively A well-structured custom dashboard makes it easier for you to share insights across teams. Track feature engagement with funnel reports on Userpilot.

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Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Intercom, Inc.

AUGUST 13, 2020

We’ve always used Intercom to provide support for our customers and, as our customer base has grown, we’ve seen first hand the needs for better reporting and workflows in Intercom. Instead of opening a browser tab for each of your team members, you can now see conversations of the teammates that report to you in one place.

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