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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

SEPTEMBER 2, 2022

Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later.

Analytic Tools 98
Analytic Tools Feedback Software Reporting Tools Education 98
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Why Your Entire Company Should Talk with Customers Weekly

Amplitude

JANUARY 27, 2021

Systemically, to get the CEO and leadership team onboard, you’ll need to determine your organization’s “why” for engaging with and listening to customers deeply ( see Figure 1 ) and build a case around your specific purpose. NPS, in product feedback, review sites) follow up with customers who reply in a personalized way.

User Testing 90
User Testing Customer Feedback Customer Experience Data Visualization 90
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