tag beta-incentives 
Intercom, Inc.
MARCH 14, 2018
Prior to joining Intercom as a Product Manager, I had never run a structured beta. I’ve run a lot of successful betas now but I learned my craft through tribal Intercom knowledge, built up by other Product Managers over the years. To address that deficit, I’ve put together a guide on how we run betas here at Intercom.
Userpilot
DECEMBER 15, 2022
Here are a few ideas: ask detractors to provide feedback, offer incentives to passives, and ask promoters to participate in beta tests. With a tool like Userpilot, you can manually go over the qualitative responses and tag the recurring ones. You could have tags like “missing features” (as shown below), “UI update,” and so on.
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Userpilot
OCTOBER 15, 2022
Offer loyal customers incentives for their efforts if the survey is going to take a lot of time from them. Invite customers to give feedback on a beta feature with fake door testing. Fake door tests are a great method of collecting feedback for beta products. Offer loyal customers incentives for more in-depth feedback.
Userpilot
NOVEMBER 21, 2022
The elusive search for the ideal beta tester is something many product managers will be familiar with. In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. When should you use beta testing?
Userpilot
SEPTEMBER 14, 2023
feature and event tagging) or surveys. Finally, use segmentation to figure out who your ‘power users’ are and leverage their expertise for beta testing. You can collect data in a number of ways: Product usage data (through feature and event tagging ) Surveys (i.e., In-app message for recruiting beta testers.
Userpilot
DECEMBER 13, 2022
Tag answers to identify patterns. To turn passives into promoters: Offer incentives such as free trial extensions, access to premium features, and gift cards. Tag answers to identify reoccurring patterns and trends. Set up tags and group customer feedback responses by theme. NPS response tagging in Userpilot.
Userpilot
OCTOBER 23, 2022
They also draw in more referrals and are great candidates for beta tests. Offer discounts and incentives to loyal customers. You can use them to test beta products. Give your repeat customers the VIP experience by having them test beta products. Offer discounts and incentives to loyal customers.
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