Sat.Jul 07, 2018 - Fri.Jul 13, 2018

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How Intercom helped a bootstrapped SaaS business punch above its weight

Intercom, Inc.

However, when I talk to other entrepreneurs or startup folks, most of them ask: “Isn’t Intercom just a chat app? We’re in the age of messaging, so it’s important to connect with users in their preferred channels. To improve upon this, we implemented Intercom, which has a pretty awesome startup plan for just $49/m. User feedback.

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SaaS: Built to Last or Built to Lose? The Growing Opportunity for On-Premise Vendors

Revulytics

Just looking at Silicon Valley tech startups, this TechCrunch article points out they have a number of things that are difficult to replicate, especially if you sell enterprise software. But news of SaaS’s explosive growth must be viewed with a larger lens – the story that SaaS is eating the world is highly exaggerated.

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Startup Dust

Oren Steinberg

The biggest asset any startup has is the time of its entrepreneurs and key talents. The success or failure of the startup often hinges on their ability to focus their efforts on the critical path at any given time. As the startup grows and faces scalability and growth challenges the issue of focus becomes even more challenging.

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How to prepare for a Product Manager interview with a product deep dive

Product Club

For example, if you’re interviewing for a role at a food-delivery startup, don’t just download the app and look through the delivery options. There is no substitute for deeply engaging with the product in question. Your goal should be to experience every available facet of the product (e.g., leave no stone unturned!).

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How To Humanise Your Web Checkout Process – A UX Guide

UX Studio

They changed the “ Registration ” button to “ Continue ” with a simple message: “You do not need to create an account to make purchases on our site. Panni also just published an article describing how they designed a product for fintech startup: this plugin makes split expenses tracking easier than ever.

UX 95
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Required reading for marketplace startups: The 20 best essays

Andrew Chen

The current generation of marketplace startups has been incredibly successful. We look at a lot of marketplace startups at Andreessen Horowitz @a16z – and we fund a lot of them! The post Required reading for marketplace startups: The 20 best essays appeared first on andrewchen. Airbnb, Lime, Uber, Lyft, Instacart, etc.

Startups 110
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Elad Gil on catapulting into hyper growth

Intercom, Inc.

Obviously, each startup is unique, and the context of a startup matters a lot, but you tend to have the same questions like: “How do I hire general counsel? The only good generic startup advice is that there’s no good generic startup advice. Our version of this is, “What’s the startup you joined?”