Gainsight

MARCH 1, 2024

What’s coming: Embedding Artificial Intelligence into CS further and further. I managed my first portfolio of accounts starting in 2002, so if I am doing my math correctly … a lot of years. We finally have a seat at the table and have input into the strategic vision. This will help make CS a more strategic role.

Data Visualization 59

Data Visualization Technical Review Customer Experience Customer Feedback 59

The Product Coalition

MAY 6, 2020

We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations. This is a really large team with more than 1800 experts on board. iTechArt Group Min.

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

Intercom, Inc.

JANUARY 24, 2019

It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. Mike: Thanks, John, for having me.

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151