2003 Agile Product Management Software Review 
The Product Coalition
JUNE 4, 2020
When it comes to measuring customer satisfaction with your product, the Net Promoter Score (NPS) can be one of the most important metrics you should pay attention to. The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003.
Tyner Blain
AUGUST 17, 2023
In 2003, Managing Software Requirements: A Use Case Approach by Leffingwell and Widrig (p.101) Scaled Agile shares a narrative, free-form approach (figure 4) for problem statement writing. Ad hoc narrative structure doesn’t help, so I don’t encourage product managers to use it. Ask me how I know.
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Gainsight
AUGUST 31, 2020
None of her employment at that time was about product management. In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people. In 1996, Amy started her own business that was later acquired by Autodesk in 2003.
Intercom, Inc.
JANUARY 24, 2019
You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations. When I started in 2002, I was the first product manager for the API. I had done some software consulting. Mike: Thanks, John, for having me.
Modus Create
MARCH 16, 2020
We have learned a thing or two about managing uncertainty within our clients’ businesses over the years, and a lot of these learnings can be reapplied to how a company can address uncertain business conditions arising from the current COVID-19 pandemic. Change will come. How companies react to it will define success.
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