Intercom, Inc.

JANUARY 24, 2019

Knowing when it’s time to become a platform is a delicate thing, as Mike Kreaden , Managing Director of Salesforce Incubator, discovered. Making the jump to becoming a platform requires humility. And I remember Marc [Benioff] interviewing me, like he did every employee, and painting the vision for what the platform would be.

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

Roy Madden

MARCH 10, 2016

To put it in perspective, there have been 5,000 petabytes of information created from the dawn of civilization to 2003. Do you have the right tools in place? Is it a new irrigation system being tried in Venice? Rand Fishkin’s Collection on Inbound Marketing. Annie Cushing’s Collection on Data Analytics.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Crowdsource 40

Business of Software Conference

NOVEMBER 19, 2019

In this cathartic talk from Business of Software Europe 2018, Tim talks about some of the lessons learned he learned during some very, very tricky days for DataSift. Tim Barker (CEO, DataSift) – “It Was The Best Of Times, It Was The Worst Of Times”: Every CEO Ever… from Business of Software Conference.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8