Salesforce’s Mike Kreaden on how to build a platform to drive growth
Intercom, Inc.
JANUARY 24, 2019
Knowing when it’s time to become a platform is a delicate thing, as Mike Kreaden , Managing Director of Salesforce Incubator, discovered. Making the jump to becoming a platform requires humility. And I remember Marc [Benioff] interviewing me, like he did every employee, and painting the vision for what the platform would be.
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