Salesforce’s Mike Kreaden on how to build a platform to drive growth
Intercom, Inc.
JANUARY 24, 2019
Knowing when it’s time to become a platform is a delicate thing, as Mike Kreaden , Managing Director of Salesforce Incubator, discovered. Making the jump to becoming a platform requires humility. It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. One is that customer validation.
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