Ship outcomes, not just features, with the Product Impact Framework
Intercom, Inc.
DECEMBER 10, 2019
Our industry is in the midst of a big philosophical debate about the fundamental way of thinking about how we build our products, with the focus shifting from the outputs of what we build to the business outcomes generated by those outputs. Back in 2013, our head of engineering Darragh coined this mantra: Shipping is our heartbeat.
Let's personalize your content