Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? How chain letters were invented and rethinking its effectiveness in the framework of viral growth. Lots of important consumer tech that was new at some point.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

Iteratively Blog

MARCH 15, 2020

One of the most popular newsletters among data folks, the newsletter started in 2013 and has churned out 361 issues to date. It provides the latest thinking on big data, analytics, and their implications for the enterprise from a range of experts across various industries. It’s more of a research conference than an analytics event.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Intercom, Inc.

MAY 22, 2019

If you wanted to know your customers’ gripes and praises in the past, you had to assemble a series of questions anticipating their possible answer. It’s all part of a customer-centric philosophy that emphasizes empathy and self-awareness over a staid corporate vision. But there’s a better way now. Short on time?

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. Our independent research ranks design companies based on their portfolio, skills, capabilities, and pricing. Award-winning global user experience design company.

Research Software 78

Research Software User Testing Technical Review Product Research 78

The Product Guy

JANUARY 8, 2019

The day we reached 200 daily users was a critical milestone – more a psychological one for me personally than anything else. We had no clue about what “Lean” or “Agile” or even “Startup” essentially meant, but we spent most of our time out in the streets talking to our customers. A story of one failure. The So-Lala Product epidemic.

Product Research 141

Product Research Customer Experience Weak Development Team Agile 141

Bain Public

SEPTEMBER 20, 2022

Pillars intend to provide context and a framework for product roadmap planning and decision-making , which also helps product managers thoroughly consider and evaluate the initiative, pushing them to be more research and data driven. Where do we suck, and why does it matter? This is where pillars come into play!

Reporting Tools 52

Reporting Tools Research Software Roadmap Feedback Software 52

Userpilot

OCTOBER 14, 2020

This is real Product Management 101 stuff: The goal of new user onboarding is to get them to experience the value of your product as quickly as possible. Most users – encountering your service for the first time – are not going to be able to immediately how they can do that. Users actually prefer them!

Research Software 98

Research Software Customer Experience User Testing Embedded Analytics 98

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. Without further adieu, here’s the a16z consumer team’s definitive analysis of the podcast ecosystem in 2019. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. Without further adieu, here’s the a16z consumer team’s definitive analysis of the podcast ecosystem in 2019.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40