Sachin Rekhi

JUNE 25, 2017

I then break down the resources into the way I think about what a product manager does, which is drive the vision, strategy, design, and execution of their product. One of the key responsibilities of a product manager is to define, articulate, and evangelize the vision for their product.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Gainsight

APRIL 12, 2023

Later on, when we thought a new acquisition of raw technology was ready to scale (it wasn’t – it is now) In 2022 (like many companies), when we misread the “COVID bump” of 2021 for a secular change in software In each case, the mistake wasn’t being aggressive. Invest in back-office systems early.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Intercom, Inc.

MAY 25, 2022

To keep morale up, keep communicating the mission and vision for the company and remind people the work they’re doing is important. In shrinking markets, you get stronger feedback and learn faster whether your product is there and what needs to change. Paul: And it’s the same for consumer software. Consumers are changing.

User Testing 138

User Testing Product Research Roadmap Customer Experience 138

Izenda

JUNE 17, 2019

In 2013, during the third quarter of Super Bowl XLVII, something happened that had never happened at a super bowl before: the power went out. When a clear path and vision is necessary for success, it makes sense that taking the proactive approach would yield the best chances. The reactive feedback loop. Be intuitive.

Product Research 64

Product Research Product Management Product Manager Feedback Software 64

Intercom, Inc.

FEBRUARY 6, 2020

And so in 2013, the marketplace launched Udemy for Business with an eye on acquiring corporations alongside the nearly two million learners they had at the time. Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? In this article, we’ll be discussing the customer-led growth strategy, why it is so effective, and how you can implement it in SaaS companies. Five steps to implementing the customer-led strategy in SaaS companies. Let’s begin! What is customer-led growth?

Feedback Software 119

Feedback Software Analytic Tools Customer Feedback Customer Experience 119

Business of Software Conference

JANUARY 6, 2020

He also an active blogger, and frequent speaker at industry events about startups, SaaS, and cloud computing. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I mentioned starting in 2013. Video, Slides, & Transcript below. Upcoming Events. Transcript.

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Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40